At BIORON GmbH, the protection of personal data is very important to us. We process personal data confidentially and solely in accordance with applicable legal requirements, in particular the General Data Protection Regulation (GDPR). In this Privacy Notice, we inform you about the most important aspects of data processing within BIORON’s merchandise management system and in connection with the use of our website.

Purpose of Processing and Legal Basis

Your personal data is used within our merchandise management system, where information relating to our business contacts is stored. This enables us to provide customized support and services tailored to the needs of our customers. We process and store personal data where necessary for the performance of customer contracts, pre-contractual measures, and based on our legitimate interest in informing customers and prospective customers about our products and services (Article 6(1)(b) and Article 6(1)(f) GDPR). Please note that data transmission via the Internet (e.g., communication by email) may be subject to security vulnerabilities. Complete protection of data against unauthorized access by third parties cannot be guaranteed.

Controller Responsible for Data Processing

The controller responsible for data processing on this website is:

BIORON GmbH
Rauhweiden 20
67354 Römerberg
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Telephone: +49 6232 298450
Email: info@bioron.net

Withdrawal of Consent

Where data processing is based on your consent, you may withdraw your consent at any time with effect for the future. An informal notification by email is sufficient. The lawfulness of processing carried out before the withdrawal remains unaffected.

Your Rights as a Data Subject

Under the GDPR, you have the right to:

• obtain information about the personal data stored about you;
• request the rectification of inaccurate data;
• request the erasure of your personal data;
• request the restriction of processing;
• object to processing where applicable;
• receive your personal data in a structured, commonly used and machine-readable format (data portability).

For questions relating to the processing of your personal data or to exercise your rights, please contact us using the details provided above. You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.

Right to Data Portability

Upon request, we will provide personal data that we process by automated means on the basis of your consent or for the performance of a contract in a structured, commonly used and machine-readable format. Where technically feasible, and at your request, we will transfer such data directly to another controller.

Contact and Order Inquiry Forms

If you contact us using one of the contact forms available on our website, the information you provide, including your contact details, will be used exclusively for processing your inquiry and for any necessary follow-up communication. Depending on the nature of your inquiry, the processing is carried out either on the basis of your consent (Article 6(1)(a) GDPR), for the performance of pre-contractual measures or a contract (Article 6(1)(b) GDPR), or on the basis of our legitimate interest in handling customer inquiries efficiently (Article 6(1)(f) GDPR). Your data will not be shared with third parties unless required by law or necessary for fulfilling your request.

Registration on Our Website

You may register on our website in order to access additional features and services. All personal data you provide during registration will be processed only for the purposes of maintaining your user account and providing the requested services. BIORON may use your contact details to communicate with you regarding your account and related services. Personal data collected during registration will be retained only for as long as your account remains active or as necessary to fulfill legal obligations.

Processing and Storage of Customer and Contract Data

We collect, process, and use personal data only insofar as this is necessary to establish, perform, or modify a contractual relationship. This processing is carried out in accordance with Article 6(1)(b) GDPR. Personal data is retained for the duration of the business relationship and thereafter only for as long as required by applicable statutory retention, reporting, and documentation obligations. Following the end of the business relationship, personal data will be deleted unless legal retention periods require further storage.